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We provide fast shipping options for our customers in the USA, which range anywhere from 2-7 business days with an additional 1-3 day processing time, depending on which shipping method you choose. 

To learn more about our shipping policy, click here.

The customer has 30 days after receiving the item to initiate a refund. This can be done by emailing our support team at support@mrsurveillance.com.

To learn more about our refund and returns policy, click here.

We accept all credit card brands that are accepted by Stripe and Paypal. We use Stripe as our credit card payment processor and gateway. We also offer PayPal checkout as an additional payment option. These cards brands and their respective logos can be found in the footer of our website. 

We accept payment via the following methods:

• Visa
• Mastercard
• American Express
• UnionPay
• Discover
• JCB
• Diners Club
• PayPal

Please reach out to our incredible support team by sending an email to support@mrsurveillance.com or by filling out the form in our Contact Us page.

Our business hours are from Monday - Friday from 9am to 5pm CST. You should usually receive a response within 1-2 business days.

Mailing Address:
1109 Washington St
Pella, IA 50219

Phone:
(515) 518-8814